Partner Portal

GoServicePro Partner Portal™ Features

  • Easy to use and intuitive web interface requires very little training.


  • Fully customizable front and back end .NET architecture.


  • Supports extensive field service functionality including:
      o Accept/Reject work orders
      o Change Status
      o View Driving Directions and Alerts
      o Log Timestamps
      o Log Time & Expenses
      o Log Notes
      o Log Activities
      o Create/Fulfill Tasks
      o Log Parts Used
      o Order, Receive and Return Parts
      o Maintain Site Configuration
      o Create & Run Custom Reports
      o View and Maintain Personal Skills and Schedules
      o Create and Print Service Estimates
      o Record Payments and Print Receipts
      o Close Work Orders
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  • Managers schedule report allows field managers and 3rd party administrators to view schedules for all of their resources at once.


  • Fully integrated foreword and reverse logistics functionality for tracking installations and returns.


  • Integrated partner ownership model supports “named” and “virtual” 3rd party resource definitions.


  • Integrated Service Level Agreement (SLA) fulfillment ties recorded activity to SLA fulfillment.


  • Ad-hoc reporting feature allows administrators to create and run reports on past activities while limiting the data retrieved on a “need-to-know” basis.
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